Intellectual Property Consultant
Guangzhou
1-3 years of experience
Bachelor degree
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Guangzhou
1-3 years of experience
Bachelor degree
Provide customer service at the Alibaba platform, respond to customer inquiries through instant messaging tools in a timely manner, address the issues presented by the customer professionally and close the deal
Be familiar with service products, proactively present product information, maintain and enhance the reputation of the brand
Handle the after-sales issues of customers
Conduct statistical analysis on a regular basis, provide feedback on issues associated with customer consultation, optimise work
efficiency and ways of working, collaborate with the operation team to improve performance
More than two years’ experience working with domestic or overseas trademark applications
A strong sense of responsibility, resilient when faced with high work pressure, a team player
Excellent communication and coordination skills and customer service awareness
Excellent analytical and problem-solving skills, adaptable and able to deal with emergencies and handle after-sale issues, able to
independently manage issues and complaints during pre-sales and after-sales
Guangzhou
1-3 years of experience
Bachelor degree
Responsible for the sale of intellectual property online products
Develop new customers with a consultative B2B sales method (telephone invitation + customer visits); create a good customer experience; and meeting sales targets
Track the sales process and maintain long-term partnerships with customers
Conduct market analysis and acquire industry development information, and propose constructive market expansion plans
Major in Marketing and Law
Experienced in the intellectual property industry, and experienced in sales in offline channels
Experienced in sales in Internet intellectual property services companies
PowerPoint presentation skills, and a strong interest and confidence in sales
Guangzhou
1-3 years of experience
Bachelor degree
Organise intellectual property legal materials and processes, modelling
Responsible for the design and planning of intellectual property online products, including product demand research, product design, process standardisation, feedback regarding product testing, online product launch maintenance
Bachelor’s degree or above in law or intellectual property
More than 3 years of intellectual property Internet product manager experience
Strong sense of judgment in determining business needs
Excellent at collaboration, coordination and communication, strong logical thinking and organisational skills
Enjoy innovation, is a fast learner and familiar with the business
Guangzhou
1-3 years of experience
Bachelor degree
Responsible for content creation in both written and video formats, provide leadership to the team throughout the content creation process, be result-oriented, and be responsible for the final product
Compose written material varied in style for WeChat and Weibo, based on the briefs provided by the lawyer; turn legal knowledge into stories that are fun and practical
Bachelor’s degree or above in communication and Chinese-related majors
Creative, passionate for new media, interested in the written word, and with a personal writing style
Team player with a strong sense of responsibility
Open to challenge and an independent thinker
Guangzhou
1-3 years of experience
Bachelor degree
Responsible for store maintenance, operational optimisation and the promotion of store products, etc.
Understand the operations and the various rules and procedures behind the different e-commerce platforms and new media channels, and collaborate with the team to develop plans to explore new promotional and sales channels
Execute work plans and produce basic reports, and follow up with the execution and the implementation of various marketing plans and initiatives on the platform
Sensitive to changes in data and conduct analyses to understand the changes, have a certain level of understanding of the promotion channels
Collect and process customer feedback, explore their needs and enhance their level of engagement
Manage and maintain customer relationships and establish a long-term collaboration plan with customers
More than 2 years of experience in online product operation, online customer management and online platform operation; experience in open platform operations and the management of their products is preferred
Excellent communication skills and project management skills, able to proactively coordinate existing resources to develop the business and increase traffic to the business
Data driven, good at distilling growth points from analysing data, and formulating and executing strategies
Understand the promotion methods of the mainstream channels and understand the characteristics of customers from different channels
A strong sense of responsibility, resilient when faced with pressure, motivated and good at execution
Experienced in e-commerce activities and online promotion is preferred
Guangzhou
1-3 years of experience
Bachelor degree
Ongoing recruitment of a number of interns, including process management, content creation, new media management, etc.
Undergraduate or postgraduate studies, no preference on majors
Internship experience related to the Internet industry is preferred
Can undertake internships for 3 months or more, and for more than 4 days per week
Attention to detail and conscientious, with a strong sense of responsibility, hardworking, a team player and customer service awareness